A dedicated analytics surface that captures every pre-booking call and message and turns it into learnable data for sales and revenue teams. Because every inbound call is recorded and transcribed, the dashboard can aggregate conversion signals across all of them: how many pre-booking calls came in, how many converted into reservations, what questions and objections came up most often, which marketing channels drove the best calls, and how response time affected conversion. Staff can drill into any individual conversation from the aggregate view to listen to the recording, read the transcript, and tag outcomes. The goal is to turn every sales conversation into learnable data — without requiring staff to manually document anything — so operators can coach their team, spot booking friction, and understand why certain bookings didn't close. This is a strong differentiator over generic call-recording tools like SenSquared, because it pairs conversation capture with the PMS context those tools don't have.