Changelogs
Stay up to date with the latest changes and enhancements.
Stay up to date with the latest changes and enhancements.
24. Jun 2026
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A focused round of fixes to call quality, the softphone, and the way Hello Hotel talks to Mews, RemoteLock, and WhatsApp.
Crisper audio on call connect. Switched the preferred codec to fix the garbled first second or two of audio that some calls were showing.
Fixed one-way audio after ringback. A timing issue with how calls bridged after ringback could occasionally cause one side to go silent — that's resolved.
"Connecting…" state on outbound. The softphone now shows a brief "Connecting…" indicator before audio cuts in, so you know the call is in flight.
In-call dialpad. Toggle a dialpad open during a call to navigate IVRs or enter extensions.
Telnyx SDK updates and better in-call dial behavior. Behind-the-scenes upgrades to the calling stack, plus smoother dialing during active calls.
Missed-call pushes follow your routing. Missed-call push notifications now go to whoever is on the routing for that number, matching how the ringing already worked.
Magic check-in and digital key links. Hello Hotel can now generate one-tap links that send guests directly into Mews's online check-in or their digital room key, with no login required.
Reservation source captured. The actual booking channel (Direct, Airbnb, VRBO, etc.) now flows from Mews and shows correctly on the reservation, instead of defaulting to "via distributor."
Notes sync from Mews. Reservation and guest notes added in Mews now flow into Hello Hotel.
AI agent can read your bookable service. Resolved an issue where the AI agent couldn't resolve your Mews bookable service, which was blocking real-time availability lookups in guest conversations.
Availability checks respect your property's timezone. Boundary handling for "tonight" and "tomorrow" queries now uses your local timezone instead of UTC, fixing edge cases around midnight.
RemoteLock events tied to reservations. Door-access events now filter to the linked reservation and resolve the room name, so the event shows in context (e.g., the door unlocked for the guest staying in that room).
Cleaner door-code data sync. Fixed over-fetching on door-code and RemoteLock sync — quieter logs, less network noise, same outcomes.
WhatsApp profile name editable. Update the display name on your WhatsApp profile from inside Hello Hotel.
Quieter WhatsApp. Silenced the noisy 403 errors that were showing up in the browser console.