A compliance-focused update this week — emergency calling support, better Zapier integrations, and a cleaner 10DLC setup experience.

Emergency address management (E911)

Your phone numbers now support E911 emergency services. Each number can have a verified emergency address on file, which is required for 911 calls to route correctly.

• Address validation — addresses are verified through Telnyx with real-time status updates

• Smart suggestions — if your address doesn't pass validation, the system suggests corrections automatically

• Retry support — failed validations can be retried with one click

• Status tracking — each number shows its E911 status (pending, verified, or failed) so you always know where things stand

• Admin visibility — organization admins can see E911 status across all phone numbers from the admin page

Zapier tag management

Zapier actions for managing guest tags are now more robust:

• Better validation — tag names are validated before processing, with clear error messages when something's off

• Webhook support — the update-contact webhook now supports adding and removing tags, so your external tools can manage guest tags directly

10DLC campaign setup

The 10DLC campaign registration form has been streamlined — marketing-specific fields that didn't apply to most hotel use cases have been removed, making setup faster and less confusing.